CIEHF accredited DSE assessor training course

Accredited and certificated by the Chartered Institute of Ergonomics and Human Factors

“The feedback of the training was very good”

Dr Caroline Cross, Director, Staff Health and Wellbeing Services, World Health Organization, Geneva.

Our DSE assessor course is offered at public venues throughout the UK or can be run as an in-house course









About the trainer

  • Course leader – Duncan Abbott  is a Chartered Ergonomist and Human Factors specialist with extensive experience in DSE office ergonomics and all types of DSE assessments. The course is based on real life scenarios from which you will gain great insights into what makes a good DSE assessor.

“Very worthwhile I learnt a lot. Course went at a good pace and, handouts were good and related to content well”

“Very informative – Duncan is a very knowledgeable trainer.”

“I have found this day really interesting and informative. It has given me a good overall level of knowledge to now put into practice and information on where to obtain further information”.

“Going through each stage and understanding the reasons why you would do it. Made me think carefully about making changes to one aspect and how that impact on others. Very thorough session has given me good insight as to why it is important to do DSE assessments”.

Delegate comments

“I found the course very interesting and informative. I will recommend the course to my colleagues in Occupational Health”
MP, Occupational Health Advisor - William Morrison Supermarkets plc

“I would like to say thank you for the course today, I really appreciate it and I can't wait to get started!”
PU, Harper Collins

"Thanks for the course last Friday – it went much deeper into the subject than expected – great job. It gave me clear indications of where we need to make improvements" 
PJ, HSE Adviser, Westfield Health 

"Very enjoyable and very eye opening I would highly recommend this DSE assessor course’"Lesley Kelly, Scottish Universities

‘Whole DSE training course very interesting and informative’. 
Margaret Hawthorne, Spila Services (IOM) Ltd

Clearly explained any items not understood. Pictures etc used made it clear to understand course content.
Occupational health advisor, Milton Keynes

Why choose enricoSmog for your DSE training course?

  • The CIEHF accredited DSE workstation assessor course is taught by a registered, qualified and experienced Chartered Ergonomist and Human Factors Specialist, which meets the Display Screen Equipment regulations requirement for DSE workstation assessors to understand ergonomic principles.

  • The course has been professionally validated and assessed by the Chartered Institute of Ergonomics and Human Factors

  • Case studies quickly build up the delegate's skills as a DSE ergonomic workstation assessor and reinforces learning objectives

  • Our DSE assessment training course is regularly updated to takes into account new research. It has been designed to be interesting, innovative and fun, which is reflected in our feedback forms that come back with top scores

  • This course has been running for the past nine years and is delivered at a speed and level that has been found to be the most effective for new learners to reach the desired level. This is confirmed by delegate comments on the feedback form


All successful delegates will receive a DSE workstation assessor certificate from the Chartered Institute of Ergonomics and Human Factors. An internationally recognised institution

Preliminary requirement

  • It is recommended that each delegate has access to a copy of ‘Work with display screen equipment’ guidance to the DSE regulations published by the Health and Safety Executive (HSE)


Who should attend?

  • Anybody who wishes to carry out DSE ergonomic workstation assessments to a high standard will find this course more than satisfies his or her requirement.

  • Delegates with no DSE assessment experience or those with several years’ experience will find that the structure and the content allows them to undertake full assessments in a holistic way.

  • Delegates on the DSE assessor training course will receive comprehensive training, as opposed to being just being taught about DSE legislation and compliance.

  • The course is very relevant to assessors who wish to update or consolidate their knowledge and experience as a DSE assessor and gain the CIEHF accredited certificate.

  • The focus of our DSE assessor training course is to be proactive as opposed to being reactive to the ergonomic challenges of office work in the 21st century.

It is assumed that delegates have little or no previous experience.


Why you should attend?

  • An easy course that builds the delegates knowledge, competence and confidence through short segments, simple case studies, working in pairs and group discussion. At the end of the course the DSE delegates will be a competent person as defined by the Health and Safety Executive to undertake DSE assessments for DSE users

  • We use a very simple but powerful DSE model which is designed to teach the desired knowledge and allows for all the different parts of the course to blend together

  • We have major clients from around the world that come to back to us because our DSE training is effective and long lasting, where staff  return motivated, keen and able to do very effective assessments which improves wellbeing.

  • You will learn lots, what’s more what you learn will be of immense benefit to you, your family as well as to staff at your company. It will also make you a popular person as you begin to resolve DSE users pain and discomfort, this will make your employer happy as you start to make cost savings by knowing what to buy which will reduce the need to hire expensive consultants for standard assessments

  • The course covers key requirements that DSE assessors need to know about General Data Protection Regulations (GDPR) and the collection and holding of information relating to DSE assessments.


As an assessor you will learn how to?

  • What it means to be  a CIEHF accredited DSE workstation assessor and professional requirements

  • Be able to perform DSE assessments in accordance with current European legislation and HSE guidance and good practice

  • Understand human requirements when performing DSE work, and be able to provide accurate information and training to the user:

    • On how musculoskeletal injuries occur when using computers and how they can be prevented

    • The challenges facing home workers, agile workers, flexiworkers, and for those that are based at client locations or undertaking activity based work

    • How poor ergonomics and DSE set-up can contribute to stress and poor mental health

    • Undertake DSE assessments for workers with special requirements eg expectant and new mothers, bariatric, tall or short workers

  • Check that the computer equipment is suitable for the DSE user and that the computer workstation is set up in compliance with ergonomic standards and ergonomic principles. This covers: office, mobile and home worker

    • Good and bad design – equipment, work organisation and task design

    • Know how to select equipment to meet the DSE Regulations, and when to exceed the basic requirements. This knowledge is essential as without it you may purchase items that are not necessary

    • How to assess users with 1,2,3, 4 + screens, Ipads, or users with netbooks, phones, landscape screens, portrait screens, extra wide screens

  • For each part of the course a number of real case studies are looked at which allow the delegate to understand the course content in a real world context and build up knowledge and expertise 

  • To achieve the objectives pur DSE assessor training course is designed to be as practical as possible, and to stimulate and encourage proactive behaviour and discussion throughout the day

  • The course is backed up in the accompanying DSE assessor handbook (80 pages) which covers the whole course, along with supporting information


Expected Outcomes

  • To become a competent person who is confident and able to perform DSE assessements to meet legal and moral duties as well as increase health, wellbeing, efficiency and productivity of the DSE users

  • Confident in the use of DSE checklists as the basis of the DSE assessment but also able to expand out to investigate issues relating to other tasks

  • He or she will be proactive and will be able to do the DSE workstation assessements based on sound ergonomic principles

  • Be equipped with a solid understanding of the DSE assessment process, which is backed up in the accompanying handbook (we provide a workbook not copies of slides)


How the delegate is assessed

  • Throughout the different parts of the course delegates knowledge and understanding is checked, through simple exercises which will consolidate knowledge and increase confidence and competence

DSE assessor course timetable and content

(Please check joining instructions for exact start time and location)

8.45 - 9.00 Welcome tea and coffee

9.00 - 9.10 Overview of course and objectives and introductions

9.10 - 9.45 What is a DSE workstation assessment and how is it carried out? What does a DSE assessor do?

  • Why do we need to do DSE assessments and what are the DSE regulations?
    • explanation of hazard, risk and what is a DSE workstation risk assessment
  • What is DSE ergonomics? What are ergonomic principles? The relationship between the DSE regulations and the ergonomic standard ISO 9241.
  • How posture relates to musculoskeletal disorders, visual problems and stress?
  • Delegates work on a short case study


  • Delegates are shown by the trainer how to carry out a DSE assessment and are introduced to our DSE assessment model and how this relates to the DSE checklist.

09.45 –10.15 The DSE workstation, the DSE user and different ways of working

Delegates evaluate and assess different styles of DSE workstations, to consider the hazards and offer solutions.

  • DSE seating and posture. What is a neutral posture? How is it achieved?  How can this be translated into the training of the user. Delegates carry out practical exercises to check that he or she can give competent advice to the DSE user. 
  • Desk shapes and sizes and the effect on posture
  • Equipment - what happens to the user when he or she interacts with different parts of the workstation
  • Storage 
  • Single, double and multi screens
  • Touchscreens, laptops, tablets, smartphones, IPADs
  • How to assess the standing DSE worker, the effects of standing compared to sitting.  How to set up a sit-stand workstation for a DSE user and what training and information should be given to the DSE user

Different types of DSE user

  • Range of users - tall, small, thin, wide, heavy etc. How to accommodate? What legislation applies?
  • Self adjustments - the use of alternative equipment that is brought into the office (eg back-supports, ball chairs etc). What to do when a DSE user brings in a ball chair? What is expected of the employer? How to avoid the DSE user being injured?

10.15 –10.45 Case study and environmental variables

  • Delegates use the DSE model, posture points, and work zones to assess a DSE user
  • How environmental variables affect the DSE use
    • Lighting - what is all the talk about blue light, circadian rhythms, daylight?
    • Temperature - What guidance to follow? What is the HSE advice? What other advice is there?
    • Humidity - and the effects on the body
    • Noise - when is it a problem? What are the Noise at Work Regulations?

10.45– 11.00 COFFEE

11.00 –11.45 The DSE regulations in context – HSE legislation and legal duty of care

  • Where do the DSE regulations fit into the legislative framework?
  • Who is a DSE user?
  • Different levels of DSE assessment (L1, L2 and L3)
  • Different types of DSE - desktop, portable, IPADs, Smartphones, Tablet PCs, Netbooks, Touch screens etc
  • The Display Screen Equipment Regulations 1-9 is explained (Breaks and job/task design, job rotation, when to exceed basic requirements, information, training etc )

11.45 –12.15 DSE computer user workstation checklist

  • Delegates learn how to use the DSE checklist and this is demonstrated by the trainer.  Delegates then have the chance to carry out an assessment on each other

12.10 - 12.30 -  DSE user hazard identification - delegates will view a DSE user and then identify the hazards 

12.30 –13:00 Lunch

13.00 – 14.00 Posture, Health and use of Display Screen Equipment

Delegates consider what parts of the body are affected by DSE use.

  • Human body and posture when using display screen equipment
  • What are musculoskeletal disorders and how they occur
  • Musculoskeletal disorders (back pain, ULDs, carpal tunnel syndrome, neck pain etc),
  • Standing work and ill health - heart, varicose veins, lower and upper back pain
  • Visual problems and how they occur - 
  • Stress, posture and work organisation - stress management standards, what stress is and how to avoid it
  • Work organisation and break frequency for DSE users - what happens when you don't take breaks
  • Environment variables and how workers can be affected

Three short case studies illustrate the risk assessment and accommodation of the following DSE users

  • expectant mother - how to assess and what needs to be done?
  • obese worker - introduction to issues and the use of our bespoke 4EQ model
  • tall and short workers

14.00 –14.30 Out of the office

Using a number of examples, delegates are shown how to conduct assessments for mobile or home workers out of the office.

  • Legislation and guidelines to consider eg DSE regulations, Manual Handling Operations, Lone working (Suzy Lamplugh)

  • The DSE workstation set up for a home worker and a mobile worker

  • Risks and hazards home and mobile workers face
  • Types of work
  • Types of equipment

14.30 –15.00 Using ergonomic principles delegates will be able to determine if a product solution is required (in many cases this should be a last resort)

  •  The standard set of products and where alternatives may be needed

  • What is a specialist 'ergonomic' DSE product – keyboards, mice, seating, desking and footrests. 

  • How to select 'ergonomic' products and postural aids, how to determine if a product is required (many companies spend a vast fortune on unnecessary equipment when free alternatives or simple controls would have sufficed)

  • How to select a chair for a person. (understand each part of the chair, and what differentiates one chair from another). The delegate is shown how to measure a user for a chair and what measurements of the body relate to the different chair parts

  • How to raise the desk for a tall user (anthropometrics, adjustments, simulation and user trial)

15.00–15.30 DSE workstation assessment practical (short)

  • Delegates are asked to work in pairs to develop an assessment checklist template. This will cover: working heights, layout, and environment, along with specific questions which may require further investigation. A master template is constructed as a group activity.

  • Having constructed the master template, delegates work on three case studies (see below). They are asked to identify only the contributing factors to the DSE user’s condition, and suggest what controls need to be put in place to safeguard the user.

  • a worker with an upper limb pain,

  • a worker with eye discomfort and back pain

  • a worker with lower limb pain

Delegates discuss their findings, followed by a short group discussion.

Delegates as this stage should be competent to carry out assessments that exceed those specified in the DSE regulations and have a good basic understanding of DSE workstation ergonomics. He or she will be in a position to save his or her company money by ensuring products purchased are required and  improving the DSE users wellbeing.

15.30 –15.45 Round up and questions

Price  £245.00

VAT (@20%) £49.00

Total £294.00

The price includes

  • The CIEHF DSE assessor handbook (80 pages) is given at the end of the day

  • DSE user guidance and posture workbook (PDF)

  • All test materials

  • Lunch and refreshments are included for most public courses

  • The CIEHF certificate on successful completion of the course

The DSE assessor training handbook covers:  DSE ergonomic workstation assessment checklists and forms, DSE & HSE safety regulations, DSE user training and information, Sit-Stand Work, DSE ergonomic products (mice, keyboards, seating), DSE use and back pain, DSE user and neck pain, Computer keyboard and mouse use and upper limb pain, WRULDs, and much more


Course dates and locations



All courses are held at Novotels as we have found them to offer a professional service, good training rooms, good food and in most cases are conveniently located to public transport or possess ample car parking.


1st Quarter 2018
Bristol - Mercure Redcliffe HIll – 21st March
London – Novotel Waterloo –22nd  March

Salisbury – Mildford Hotel – 27th March

2nd  Quarter 2018
– Novotel Waterloo –4th April
London – Novotel Waterloo –17th April
London – Novotel Waterloo – 8th May
Bristol - Mercure Redcliffe HIll - 23rd May
London – Novotel Waterloo – 24th May
London – Novotel Waterloo – 5th June
Cambridge  - Holiday Inn A14 – 7th June
London – Novotel Waterloo – 19th June
Manchester - Novotel Central –20th June
Leeds – Novotel – 21st June

3rd Quarter 2018
– Novotel Waterloo –9th July 
Manchester - Novotel Central – 11th July
Bristol - Mercure Redcliffe HIll - 12th July 
London – Novotel Waterloo –15th August
London – Novotel Waterloo –6th September 
Bristol - Mercure Redcliffe HIll - 10th September 
Birmingham- Etc Venues - 11th September 
Manchester - Novotel Central – 12th September 
Leeds – Novotel – 13th September 
London – Novotel Waterloo –18th September 
London – Novotel Waterloo –27th September 

4th Quarter 2018
– Novotel Waterloo –9th October 
London – Novotel Waterloo –18th October 
London – Novotel Waterloo – 1st November 
Birmingham- Etc Venues - 6th November
Manchester - Novotel Central – 7th November
Leeds – Novotel – 8th November
London – Novotel Waterloo –14th November
Cambridge - Holiday Inn A14- 15th November
London – Novotel Waterloo –28th November
London – Novotel Waterloo –11th December 
Edinburgh– Novotel Lauriston Place –12th December 


** Please call before booking courses marked with **

Please note that some courses fill up very quickly, which can result in a course advertised being no longer available. In most cases when a course is full it will be removed.

(C) enricoSmog ergonomic practitioners

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